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2:nd-Jul-2016, 10:22:15
If you have reported the fault to Evans Halshaw they wont be able to fob you off as the fault was present at the time of warranty. Make sure you keep all correspondence, as you will need it if the problem persists after it gets 'fixed'. If you don't have any correspondence, ask for it, it is your only proof that you reported a fault, make sure the description of the issue is included in the paperwork.
As for the fault itself, it could literally be one of dozens of things, without a code or message on the dash there's nothing to go by. I would consider going to Vauxhall for a diagnostic check, if they find anything I would take those findings back to Evans Halshaw and tell them to cover the cost of the diagnostic test as theirs failed to find anything.
You must make sure you keep records of every discussion with the trader, because if they fail to fix it you will have the right to reject the car. Keep everything in writing and don't let them fob you off.
As for the fault itself, it could literally be one of dozens of things, without a code or message on the dash there's nothing to go by. I would consider going to Vauxhall for a diagnostic check, if they find anything I would take those findings back to Evans Halshaw and tell them to cover the cost of the diagnostic test as theirs failed to find anything.
You must make sure you keep records of every discussion with the trader, because if they fail to fix it you will have the right to reject the car. Keep everything in writing and don't let them fob you off.
